Frequently Asked Questions

Question:
How do I deal with angry parents?

Answer:
Always stay calm. Try to gather all relevant information and always give correct answers, if you don't know, find out! Never promise parents or students anything without the proper approval. Notify your supervisor of the incident.

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Crystal Diem

Crystal graduated from Penn State Berks in 2012 with a B.A. in Psychology. She is currently a second year graduate student in the Educational Leadership graduate program with ...
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Christopher Mychajluk

Chris is entering his senior year at Bloomsburg University with a double major in Psychology and Criminal Justice. This is Chris' third year as a CA and first year as a Core. ...
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